Salesforce service in Nodia

Service Cloud is Salesforce's customer service and support platform that helps businesses deliver exceptional customer experiences. It includes features such as case management, knowledge base, self-service portals, and omnichannel support, allowing businesses to provide timely and personalized support across multiple channels. Marketing Cloud is Salesforce's marketing automation platform that enables businesses to create, manage, and track marketing campaigns across multiple channels, including email, social media, and advertising. It includes tools for audience segmentation, personalization, campaign automation, and analytics, helping marketers engage customers more effectively and drive ROI.