Old Navy Return Policy: Hassle-Free Returns Made Easy

Old Navy offers a straightforward and customer-friendly return policy to ensure satisfaction with every purchase. Customers can return most items within 30 days of the purchase date, provided they are in their original condition with tags attached. Returns can be processed either in-store or online, making it convenient for shoppers to choose the method that suits them best. For online returns, customers can initiate the process through their Old Navy account and print a prepaid return label. Refunds are issued to the original form of payment. Final sale items are not eligible for return or exchange. Gift returns are refunded in the form of a gift card. Proof of purchase, such as a receipt or order confirmation, is typically required. Overall, Old Navy’s return policy is designed to provide flexibility, ensuring that customers can shop with confidence and ease.