How Does Customer Retention Training Increase Profit and Productivity?
Keeping customers is key to a business’s long-term growth. Many companies focus on getting new customers, but it’s cheaper and more effective to keep existing ones. This is where customer retention training comes in. It teaches businesses how to build lasting relationships with customers, which makes them more profitable and productive. Next, we’ll look at the benefits of this training and see how a Customer Learning Management System can help.